Since 2020, German-based FAI Air Ambulance has saved 225 Covid patients. Most of these patients have been isolated with the EpiShuttle. Safe patient transport from outbreak hotspots to areas with intensive care units available has proven a critical factor when fighting a pandemic.
Volker Lemke, managing director in FAI Air Ambulance, says they investigated the single-unit isolation units market and acquired the industry-leading EpiShuttle in 2020. ‘We deployed the EpiShuttle as a security measure for our pilots. Contrary to our medical staff, who also work in hospital settings, our pilots were not used to patient transport. At the beginning of the pandemic, there was a lot of insecurity regarding transmission, routines, severity and so on,’ Lemke explains.
‘Patient transport to where ICU capacity is available has proven to be a crucial piece of the puzzle when handling a pandemic. Only when safe transport is in place can we utilise the full capacity of the entire health care system and ensure treatment for everyone,’ Ellen Cathrine Andersen, CEO at EpiGuard, says.
Advantageous on long haul flights
After almost two years, the primary rationale for deploying the EpiShuttle has changed in line with the development of the pandemic.
‘Now, all our staff appreciate using the EpiShuttle. It comes with different benefits and eases the pressure on the staff, not only the pilots. Our medical staff doesn’t need to use PPE, which is especially advantageous on long-haul flights. This reduces the risk of fatigue and making mistakes for the employees. They can also drink, eat, and talk to each other more normally. Our medical staff prefers the EpiShuttle; that’s no discussion. It makes their life easier,’ Lemke says.
Also, patients benefit from being transported inside an EpiShuttle. ‘The patients are more relaxed and comfortable when being transferred in an EpiShuttle. When the patient is awake and conscious, they can access an iPad or iPod with music and movies. Of course, we make sure that we have some good and new movies downloaded,’ Lemke said.
The EpiShuttle provides a completely sealed and under pressurised barrier between an infectious patient and the surrounding environment, protecting both craft and professionals. At the same time, it allows patient monitoring and complete intensive care treatment during transport, including emergency procedures like intubation. It is cost-efficient and can be disinfected and re-used for the next mission.
Holiday travellers and expats
FAI specialises in long-haul transport and returning holiday travellers and expats to their home country. The EpiShuttle is used mainly on long-haul transport missions and intercontinental flights that take 16-26 hours.
‘We have done more than 80% of all covid-transport using the EpiShuttle, which impresses the industry. We have always had the reputation of doing difficult and long flights, and the implementation of EpiShuttle has helped us maintain the top position in the industry. During the worst periods of the pandemic, we had an economic advantage compared to our competitors as our fleet was still operative. Lemke says that the EpiShuttle helped us stay operative because of the safety advantage.
FAI’s standard operation procedure on intensive care patient transport involves the EpiShuttle.The isolation unit has also been used for transporting patients with tuberculosis and other infectious diseases.
Best in class
Lemke believes that the past year’s use of the single-unit isolation unit has helped FAI maintain the top position in the industry. For the record, 3rd-time FAI was awarded the Air Ambulance Company of the Year by ITIJ. The award is given to a company that has made an outstanding contribution to the global travel and health insurance industry over the past year.
‘Last year was a rather difficult one compared to 2020. With the corona outbreak, the whole industry changed overnight. Two years out in the pandemic, we see ourselves in a transition phase. The number of covid-transfers and severe cases are going down, as well as business and holiday travels are not back to normal frequency yet,’ Lemke says.
Best practice in contagious transport
There is an ongoing discussion regarding the best practice of transporting highly infectious patients in the aviation industry and at FAI. Volker Lemke is positive to develop a standard for international Covid-19 patient air transfers.
In FAI, everyone in the medical team has received training in using the EpiShuttle. Most of the medical staff working in FAI work one third the month in FAI and two-thirds the month in hospitals and ICUs. Volker means that this is the ideal combination, so they don’t lose their clinical experience.
‘Our motivation is the brilliant combination of helping people, saving lives, stabilising someone’s health condition, and the fascinating world of aviation. We never have any idea of where we are flying tomorrow,’ Lemke summarises.