Seatd vows to support hospitality industry with new COVID-secure ‘in-venue ordering technology’

The in-venue food and drinks ordering system, seatd, offers quick, easy robust technology with no download required – and with no set-up costs to venues.

With the hospitality industry looking towards the ‘new normal’, innovative app, seatd, has launched a tech solution to support venues and bolster the industry.

The seatd app, which lets customers buy food and drink from their table, will have no upfront setup costs, with a view to helping bars, restaurants, pubs, cafes and venues reopen in a responsible and efficient way.

Seatd will also support the communities hit hardest by COVID-19, as every customer will be given the option to donate to a local charity, at no extra cost to the venue.

The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell, and Jack Woodward, the seatd software has been developed over the last three months as a direct response to the government’s social distancing guidelines when venues resume operations.

Thoughtfully crafted with the hospitality industry front and centre, seatd will help provide clear navigation through mandatory safety measures by ensuring guests keep their distance when placing their orders.

To further streamline the process for guests, no app download is required, just the scanning of a simple QR code at the venue.

Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food, drinks, and dietary requirements. Key to the hospitality industry’s success going forward will be ensuring guests are kept safe, but at the same time being provided with a choice as to how they spend their time in a venue. That’s why seatd will also allow guests to choose what their experience looks like. Whether they want their food to be served to the table, or collected up from a safe pick-up point, or even whether they’d like to pay in person or on the app.

The app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently. The seatd admin panel can sit on a tablet or laptop next to POS systems already in place. This coherent structure will ensure a smooth experience for venues and customers.

Craig Davies, co-founder of seatd said: ‘Seatd was born out of our love and understanding of the hospitality industry and what would be essential in supporting its recovery when doors reopen.

‘With safety of paramount importance to us, we want to work closely with venues to help them get back on their feet, providing them with tech that helps them comply with social distancing measures.

‘We’re so proud to have developed seatd. There’s absolutely no setup costs, and it’s really easy to use. Venues can literally be up in running in a matter of minutes.’

Stephen Powell, co-founder of seatd added: ‘While people are searching for a balance between peace of mind and returning to life, seatd hopes to reassure any apprehensions and help the public to enjoy the future of social hospitality and also ensure much-loved venues are able to stay trading safely and successfully.’

Alongside seatd, Craig Davies and Stephen Powell are co-founders of the award winning Viper app, with over three years experience between them in creating and operating hospitality technology. Viper is a revolutionary nighttime app, available for download on iPhone or Android, allowing customers to pre-book tables and pre-drinks at its current portfolio of bars in Manchester, including Manahatta, Dirty Martini, Impossible, and BLVD.


Image credit: Freepik